Privacy Policy
Personal Information we collect & why we collect it
Comments & Contact forms
When visitors leave comments on the site, it collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Your comments will be saved and sent to me via email.
Online Shop
I collect information about you during the checkout process on my store. While you visit my site, it will track: Products you’ve viewed: I’ll use this to, for example, show you products you’ve recently viewed Location, IP address and browser type: I’ll use this for purposes like estimating taxes and shipping Shipping address: I’ll ask you to enter this so I can, for instance, estimate shipping before you place an order, and send you the order! I’ll also use cookies to keep track of basket contents while you’re browsing our site. When you purchase from me, I’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. Your credit/debit card details are only used to process the transaction you have requested and your card details are NOT stored or used in any other way by us. I may also collect personal information directly from you when you speak to me over the telephone. The Personal Information I collect is not shared with third parties. I’ll use this information for purposes, such as, to: Send you information about your account and order Respond to your requests, including refunds and complaints Process payments and prevent fraud Set up your account for our store If you create an account, I will store your name, address, email and phone number, which will be used to populate the checkout for future orders. I generally store information about you for as long as I need the information for the purposes for which I collect and use it, and I am not legally required to continue to keep it. For example, I will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. I will also store comments or reviews, if you choose to leave them. I accept payments through Stripe.com. When processing payments, some of your data will be passed to Stripe.com, including information required to process or support the payment, such as the purchase total and billing information. Stripe.com’s privacy policy can be viewed here: www. https://stripe.com/gb/privacy
Analytics
This website measures website usage using Google Analytics. You can opt out of this by adjusting your browser settings which are always in your control. https://allaboutdnt.com/
Legal Information
This Policy complies with requirements under PECR, DPA and GDPR at March 2021. The Policy is subject to change due to regulation and circumstance. Highland Croft Furniture and Forge is a company under Scottish Law. Data policy is regulated by the ICO who can be contacted here: https://ico.org.uk/about-the-ico/who-we-are/scotland-office/